XO Skins I will never use you again!

So once a upon a time, Adam and I went to the mall to get Invisible Shields by Zagg for our phones. On our way to the store, there was a kiosk for XO skins. We stopped to look. The owner's son explained to us how much better these skins are compared to Invisible Shield by showing us all of these examples of XO skins against other ones. They were more affordable than Invisible Shield, and we were told that they would replace it for free - for life- anytime we had issues with it.

So we came back a week or so after getting it when the air bubbles didn't go down like they were supposed to. They replaced it for free! Awesome!

Then my screen skin started to peel completely off and Adam's screen skin got all bubbly which made it difficult to see and glide easily to text.

We went back yesterday. The person working that day was a teenage boy, not the owners son we had previously worked with. There were no customers, and nobody around. I showed the person my screen and said "I need my screen replaced because it is peeling off and I have a life time warranty." "That will cost $5." "Why? When we bought it the owner's son told us that they will replace it for free for life and we've already had it replaced once for free. Why do we have to pay now?" "Because you do. That's how it works, it is $5." "That doesn't make sense. Plus, I'm really unsatisfied with it because we were going to buy Invisible Shields but the owner's son showed us how these skins last longer, but they aren't holding up like we thought they would." As I showed him how my screen was peeling all the way off and flopping around and how Adam's was all bubbly and sticky. "Well you can either pay the $5 or I can call security to escort you out." "Wow, what? We just want to get the service we were told we would get." "You're embarrassing me in front of my customers! I'm calling security!" Looking around at the barren corridor, "What customers?" As he looks up the number for security Adam and I stand there in awe that this is really happening. He gets them on the phone and Adam and I walk away as he's describing what we're wearing and other features...
We walked a distance away and talked about what we wanted to do. Obviously we couldn't even pay the $5 to have him replace it because he was so paranoid... so we decided to just bite the bullet and buy Invisible Shields. The only problem was that we had to walk right by that kiosk to get there...
So we casually walk by and the kid starts telling us to stop and describing loudly what direction we're walking and stuff. If anybody was embarrassed it was! Everybody at the mall is looking at us as this kid shouts what we look like and stuff. It was like everybody thought we robbed him or something...

We got to Zagg and had the best experience with customer service we've ever had! They gave us a free Invisible Shield in exchange for our crappy XO skins. We were only charged $1 for both skins and a take home install kit! WOW!

So now you know the truth... XO Skins really don't work like they tell you they do. I hope I've saved you from an awful experience with XO Skins. Go to Zagg where they'll treat you right!